Why do hard edges appear on my model when I upload it to Sketchfab? How can I fix this? Menu Home General Purchase Product Search Back Reallusion FAQ English Traditional_Chinese Japanese German Reallusion FAQ Home General Purchase Product Latest Popular Home » Product » Character Creator » Character Creator 2 » Why do hard edges appear on my model when I upload it to... Why do hard edges appear on my model when I upload it to Sketchfab? How can I fix this? 3/14/2017 Reallusion Support Character Creator 2 Models uploaded to Sketchfab without valid vertex normals will undergo Sketchfab’s normals recomputation where edges will crease when the adjacent faces form angles greater than or equal to 45°. We will check into this problem further and provide a fix in the near future. For now you work around this issue by: 1) Export the model in FBX 2) Importing it back into Character Creator 2 3) Upload to Sketchfab For more relevant information: https://help.sketchfab.com/hc/en-us/articles/209143406-Vertex-Normals Also In This Category Why is it that "Modify Panel > Appearance" in the left navigation tab > Mesh Data > select Use Input, when I load a new cloth sbsar only one channel in one row? Why is it that data loss occurs when I save for iClone 6.5 or Character Creator 1.5? Why is it that "Modify Panel > Adjust Color > Brightness" slider does not work on PNG Opacity textures? Why is it that even if I explicitly set the shader type to PBR, when executing Export FBX, the shader type will return to Traditional mode? Why is it not possible to use avatars from Character Creator 2 in iClone 7 early access? On a scale of 1-5, please rate the helpfulness of this article 1 2 3 4 5 Not Helpful Very Helpful Optionally provide your comments to help us improve this article... Thank you for your feedback! Next Details Last Modified: 3/14/2017 10:12:06 AM Last Modified By: Reallusion Support Type: FAQ Article not rated yet. Article has been viewed 35 times. Options Print Article Export As PDF Customer Support Software By InstantKB 2015-2 Execution: 0.000. 8 queries. Compression Disabled.