How do I resolve the “Failed to load the file." error when I import a 3D motion content?

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How do I resolve the “Failed to load the file." error when I import a 3D motion content?

Reallusion Support
Software Specification

All iClone 3D motion content in rlMotion format is compatible with Cartoon Animator 5 or above.

However, CTA5 does not support any iMotion file from older versions of iClone. Please check if your 3D motion content is stored in iMotion file format if you receive a “Failed to load the file."" error message; and if not, then please convert the file to an rlMotion file format in iClone first and then import it again.


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Last Modified: 10/28/2022 5:44:22 AM
Last Modified By: Reallusion Support
Type: FAQ
Article has been viewed 103 times.
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