Updated Support Sticky Board: PRODUCT Latest Notice

How do I restore the Smart Content Manager's database to the default?

New Why can’t I launch my character, or prop content, to external PSD editors?

What is a perpetual license? Do I need to pay monthly fees for the software?

How do I move my content from CTA4 to CTA5?

Support Sticky Board: GENERAL Latest Notice

Can I use Parallels to install CTA5 on a Mac computer?

How do I find the purchased content pack?

How do I install content packs if I have already purchased CTA5?

Support Sticky Board: PURCHASE Latest Notice

How do I get free upgrades to my profiles for CTA5?

Cannot change the default UI language in CTA5, it shows "No language pack found."

How do I access the CTA5 PSD/SVG template files and whitepaper?

How to download and install my content pack?

Can the iClone 7 Live Link plugin connect with Unreal Engine 5?

Can I install the Motion Link plugin for iClone 7 and 8?

Why is it that when I use Launch to send CTA5 content to Krita, the outlines of the objects become blurry in Krita?

How come when I Launch a file in CorelDraw, make changes to it, and save as SVG, the changes are not reflected back in CTA5?

Why do objects and characters flip when I apply a template FFD within the FFD Editor?

Why do spring dynamics become ineffective for certain angles of an object or character?

Why does it take so long to import a character and enter and leave Composer mode?

Why is it that when Launch a PSD into another editing program, rename the layers with non-English text, the layer names turn into question marks in CTA?

Why do some SVG files look different when brought into CTA? What type of SVG files are not supported in CTA?

How do I resolve the “Failed to load the file." error when I import a 3D motion content?

CrazyTalk 8 known issues

Can CrazyTalk 7 run on MacOS Catalina (or above version)?

Can I sell the characters I create with Character Creator 4?

Is it still possible to skin-bind a character that is not standing at world origin? (CCv4.1)

Why does a skin-bound character distort after resetting its pivot point and masking off its pelvis or waist? (CCv4.1)

Why do skin weights remain on the hips of a character with the pelvis region masked off? (CCv4.1)

Why does its mesh separate from a character after it’s bound, posed, and launched in AccuRIG?

Why are there texture defects with Daz 8.1 characters imported via CC Transformer? (CCv4.1)

Why do the bump and normal maps intensify for converted ActorBUILD characters carrying multiple materials? (CCv4.1)

Why can’t re-meshed characters retain transparent textures? (CCv4.1)

Why do the eyelashes bake onto a Standard character’s face after having its materials merged, polygons reduced, and textures baked? (CCv4.1)

Why does the character separate from its clothes when the Global Physics Settings are activated and its rotate gizmo is manipulated after pausing playback? (ICv8.1)

Why do cloth meshes displace and intercept other geometry when an animated ABC character is re-imported? (ICv8.1)

Why isn’t an Apple M1 computer able to launch iClone 8 and Character Creator 4?

Why do rendered videos flicker when TAA is enabled?

Would it still be possible to use Data Link if our Unreal Project was made with UE4.26 or 4.27? (ICv8.1 & LiveLinkv1.1)

Why do ActorBuild and ActorScan characters transferred to Unreal before iClone 8.0 and 8.0.2 experience mesh distortions and directional errors? (ICv8.1 & LiveLinkv1.1)

Why doesn’t Transfer Motion include cameras or lights? (ICv8.1 & LiveLinkv1.1)

Why can’t some individual static meshes transfer from Unreal? (ICv8.1 & LiveLinkv1.1)

Why doesn’t Transfer Scene using Standard Mode keep meshes hidden like they are in Unreal? (ICv8.1 & LiveLinkv1.1)

iClone 8 & Character Creator 4 Free Upgrade Offer

Why is Cartoon Animator 5 only available for Windows OS, and not for Mac OS?

How to fix the reCAPTCHA verification failed error?

What is the iClone Motion Director?

What are the differences between motion files for the Motion Director system, and normal 3D Motion system?

How to extend my motion library for Motion Director?