Updated Support Sticky Board: PRODUCT Latest Notice

New Is it still possible to skin-bind a character that is not standing at world origin? (CCv4.1)

New Why does a skin-bound character distort after resetting its pivot point and masking off its pelvis or waist? (CCv4.1)

New Why do skin weights remain on the hips of a character with the pelvis region masked off? (CCv4.1)

New Why does its mesh separate from a character after it’s bound, posed, and launched in AccuRIG?

New Why are there texture defects with Daz 8.1 characters imported via CC Transformer? (CCv4.1)

New Why do the bump and normal maps intensify for converted ActorBUILD characters carrying multiple materials? (CCv4.1)

New Why can’t re-meshed characters retain transparent textures? (CCv4.1)

New Why do the eyelashes bake onto a Standard character’s face after having its materials merged, polygons reduced, and textures baked? (CCv4.1)

New Why does the character separate from its clothes when the Global Physics Settings are activated and its rotate gizmo is manipulated after pausing playback? (ICv8.1)

New Why do cloth meshes displace and intercept other geometry when an animated ABC character is re-imported? (ICv8.1)

New Why isn’t an Apple M1 computer able to launch iClone 8 and Character Creator 4?

New Why do rendered videos flicker when TAA is enabled?

New Would it still be possible to use Data Link if our Unreal Project was made with UE4.26 or 4.27? (ICv8.1 & LiveLinkv1.1)

New Why do ActorBuild and ActorScan characters transferred to Unreal before iClone 8.0 and 8.0.2 experience mesh distortions and directional errors? (ICv8.1 & LiveLinkv1.1)

New Why doesn’t Transfer Motion include cameras or lights? (ICv8.1 & LiveLinkv1.1)

New Why can’t some individual static meshes transfer from Unreal? (ICv8.1 & LiveLinkv1.1)

New Why doesn’t Transfer Scene using Standard Mode keep meshes hidden like they are in Unreal? (ICv8.1 & LiveLinkv1.1)

．iClone 8 & Character Creator 4 Free Upgrade Offer

．Why is Cartoon Animator 5 only available for Windows OS, and not for Mac OS?

．CrazyTalk 8 known issue

．Can CrazyTalk 7 run on MacOS Catalina (or above version)?

．How to fix the reCAPTCHA verification failed error?

．Support Sticky Board: GENERAL Latest Notice

．What is the iClone Motion Director?

．What are the differences between motion files for the Motion Director system, and normal 3D Motion system?

．How to extend my motion library for Motion Director?

．How can I modify the animation after recording from the Motion Director?

．Can I add my own custom motion into the Motion Director? Can I create my own custom iMD file?

．How do I download the Reallusion Hub 32-bit version?

．How to fix connection issue though I was actually on internet?

．I have the model in a couple of formats; Why can't I use the same AccuRIG data?

．My character model holds an accessory; Why does it look extremely weird after rigging?

．The application crashed while I was rigging.

．Why can't I use the morphs on the character model after it's rigged?

．There are some major flaws in some of AccurRIG's joint positioning.

．AccuRIG's auto-detection is not working correctly when I import a character in a standing pose.

．My model does not appear for the last step in AccuRIG and it's stuck at 60% completion.

．Changing Language for iClone 8?

．Support Sticky Board: PURCHASE Latest Notice

．How do I confirm if the content can be exported or not?

．What if I originally purchased iContent items, can I upgrade to the exportable license?

．Can I sell rendered images and animation videos?

．Am I allowed to use the output images and prints on physical products?

．How to install the PopcornFX super tools for iClone 8?

．After upgrading from iClone 7, where can I find my Nature Terrain Generator plugin for iClone 8 ?

．What if I originally purchased iContent items, can I upgrade to the exportable license?

．Does the Reallusion Hub support old products?

．Can I install the Motion Link plugin in iClone 8?

．What are some of the limitations of the Iray render plugin?