- For iClone 8, Character Creator 4 and Cartoon Animator 5, choose the Smart Content Manager to install the content pack. This is the only way to download the content pack in IC8/CC4/CTA5.

More info: https://kb.reallusion.com/Product/53043/Smart-Content-Manager-Guide

-- For iClone 7 and Character Creator 3, choose the Smart Gallery to install the content pack.

More info: https://www.reallusion.com/smartgallery/

Note: You can still use the Universal Installer as alternative download method.

--- For iClone 5/6, Character Creator 1/2, CrazyTalk/Cartoon Animator 2/3/4 and CrazyTalk 8, choose the Universal Installer (Original Download) to install content pack.

More info: https://www.reallusion.com/downloader/

Simply download "installcontent.rlcontent" to your local drive and double-click on it to download the content.

Note: For App Store users, please download and setup the Downloader once, to install the Universal Installer.

---- For iClone 4 or below, CrazyTalk Animator 1 and CrazyTalk 7, choose Legacy Download in .EXE or .DMG format to install the content pack.

To find your purchased content in iClone 8/Character Creator 4/Cartoon Animator 5, check this:
https://kb.reallusion.com/Product/53130/How-do-I-find-my-purchased-content