Reallusion FAQ Menu Home General Purchase Product Search Back Reallusion FAQ English Traditional_Chinese Japanese German Reallusion FAQ Home General Purchase Product Latest Popular Latest Articles Title New How to get your Character Creator 3 License? New Why can’t I find the Iray render plugin in iClone/Character Creator, even after installing Iray Render Plugin v1.1? (v1.1) New How does Iray deal with back facing or overlapping meshes? (v1.1) New What should I do when I run into the VRAM “Out of Memory” exception as a result of using Iray GPU rendering? (v1.1) New How do I improve the look of the materials in iClone and Character Creator for the Iray renderer? (v1.1) Popular Articles Title ．There are four methods to updating Reallusion software to the latest version ．How to get the Bonus/Resource Pack? ．Where to download the DAZ Genesis Extension? ．There are 2 content installer links in my Order (Universal Installer ---OR--- Windows/Mac Installer), which one should I select? ．How can I re-download the program if I lost the installer? ．How to switch between DirectX 9 and DirectX 11 Graphics Mode? ．How to activate Faceware Realtime for iClone to the Full version? ．How to import previous iClone version content into iClone 7? ．How do I redeem a Content Voucher? ．Reallusion products compatibility with Windows 10? Contact Support You will need to log into your member account (or create a member account if you don't have one yet) in order to submit a support ticket. For member activation issues, please contact firstname.lastname@example.org. Login to Submit a Question Customer Support Software By InstantKB 2015-2 Execution: 0.000. 6 queries. Compression Disabled.