Reallusion FAQ Menu Home General Purchase Product Search Back Reallusion FAQ English Traditional_Chinese Japanese German Reallusion FAQ Home General Purchase Product Latest Popular Latest Articles Title Updated Support Sticky Board: PRODUCT Latest Notice How do I restore the Smart Content Manager's database to the default? New Why can’t I launch my character, or prop content, to external PSD editors? What is a perpetual license? Do I need to pay monthly fees for the software? How do I move my content from CTA4 to CTA5? Popular Articles Title How to update Reallusion software to the latest version? How to download Free Resource Packs? (For iClone and Character Creator) What is a perpetual license? Do I need to pay monthly fees for the software? How can I re-download the program if I lost the installer? Why did I receive an authorization failed notification for my transaction? How to resolve Face3D Tracker error caused by K-Lite Codec? How to Download Content from ActorCore into iClone? I can not find my Hair content, where is that? (ICv7.9 & CCv3.4) How to fix connection issue though I was actually on internet? How to download and install my content pack? Contact Support You will need to log into your member account (or create a member account if you don't have one yet) in order to submit a support ticket. For member activation issues, please contact email@example.com. Login to Submit a Question Customer Support Software By InstantKB 2015-2 Execution: 0.000. 6 queries. Compression Disabled.