How do I find my purchased content?

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How do I find my purchased content?

Reallusion Support
Download and Installation

Make sure your program has the latest version. If not, kindly update your software in Reallusion Hub and then reopen the program:
https://www.reallusion.com/iclone/update.html
https://www.reallusion.com/character-creator/update.html
https://www.reallusion.com/cartoon-animator/update.html

Once done, click the "Refresh" button at the top right of the Smart Content Manager to refresh your content state.

You can also use the "Sync Installed Asset..." option in the Smart Content Manager's right-top menu to sync your content.

After this, try to search for your content under the Template's "Pack" tab for all packs, and also the "Item" tab for all items. For newly purchased content, may check the "New Purchase" section.
Important Note: In Smart Content Manager's filter, make sure "All" is selected.




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Last Modified: 12/13/2023 10:17:22 AM
Last Modified By: Reallusion Support
Type: FAQ
Article has been viewed 1.9K times.
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