To provide more focused and effective service, Reallusion only offers technical support for the following Omniverse-related applications:
- Character Creator Omniverse Connector
- iClone Omniverse Connector
- Audio2Face Plugin for iClone
- Character Creator Auto Setup (for Audio2Face)
For inquiries related to the purchase or usage of the above products, please contact Reallusion Technical Support:
First, visit our FAQs to check if your issue has already been addressed.
If you cannot find a solution, please directly contact Reallusion Support.
For questions regarding Omniverse or non-Reallusion products, please contact Official NVIDIA Support. Please note that Reallusion does not maintain or provide support for the following Omniverse applications:
- Omniverse USD Composer (application and startup issues)
- Omniverse Audio2Face (application and startup issues)
- Omniverse Nucleus (server connection, local virtual / cloud server setup, and enterprise usage rights)
Thank you for your understanding and continued support.