How to fix account activation issues? Menu Home General Purchase Product Search Back Reallusion FAQ English Traditional_Chinese Japanese German Reallusion FAQ Home General Purchase Product Latest Popular Home » General » Registration and Membership » How to fix account activation issues? How to fix account activation issues? 1/13/2017 Reallusion Support Registration and Membership After filling out the Reallusion Member Application Form, you will receive a confirmation email which includes a member activation link. You can just click that link to activate your member account. Please be aware to check whether the link is cut off to the next line otherwise the activation could fail. If you have not received your activation email, please check the following: - 1) You may have made a typo in the email provided when you first create the member account. Check to ensure the email address is spelled correctly. 2) Check your spam, junk or bulk mail folders to see if the activation email is there. Please add us (firstname.lastname@example.org) to your whitelist. 3) Please ensure that your spam blocker is not filtering http://www.reallusion.com, and do add this URL to the list of "Trusted sites" in your Internet Options. After this, please go to https://www.reallusion.com/member/#/en/resendActivationEmail to request a new activation email. Google Chrome browser is recommended. If you still have not received a 2nd activation email and still failed to login at our member page at https://www.reallusion.com/member/, it is possible that your email provider may be having technical difficulties preventing you from receiving emails. You may want to change your email and then request a new activation email. You may email to email@example.com, if your account activation issue still persists. Also In This Category How do I change my personal profile data like email address, and password? How do Mac App Store users get the bonus content? How do I Register Member/Product, and Download Bonus Content? How to find my register product? How do I contact the Support Team? What should I do if I forgot my member account password? Why can't I register the content pack which without the serial number? How to become a Premium member? Why does my order history only show the data which order after Aug. 2008? On a scale of 1-5, please rate the helpfulness of this article 1 2 3 4 5 Not Helpful Very Helpful Optionally provide your comments to help us improve this article... Thank you for your feedback! Next Details Last Modified: 1/13/2017 2:41:09 AM Last Modified By: Reallusion Support Type: FAQ Article not rated yet. Article has been viewed 6.1K times. Options Print Article Export As PDF Customer Support Software By InstantKB 2015-2 Execution: 0.000. 8 queries. Compression Disabled.