How to resolve Face3D Tracker error caused by K-Lite Codec?

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How to resolve Face3D Tracker error caused by K-Lite Codec?

Reallusion Support
Software Specification

If you’re experiencing Face3D Tracker application freeze upon launch, or encountered this following message:

Follow the steps below to resolve the issues you’ve encountered:

1. Please download the following file:
https://ftp.reallusion.com/reallusionsupport/FAQ/installedcodec-x64.zip

2. Unzip and open the file

3. Double click to run "InstalledCodec.exe"

4. Locate the following file "DirectVobSub (auto-loading version)"

5. Right Click on the file > choose "Disable Selected Items"

6. Launch Face3D Tracker


If you still encountered the same issue after this, please contact Reallusion Support for further assistance.


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Last Modified: 2/21/2022 7:21:42 AM
Last Modified By: Reallusion Support
Type: FAQ
Article has been viewed 6.4K times.
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