How to fix CrazyTalk 8 crashes or can't launch issue? Menu Home General Purchase Product Search Back Reallusion FAQ English Traditional_Chinese Japanese German Reallusion FAQ Home General Purchase Product Latest Popular Home » Product » CrazyTalk » CrazyTalk 8 » Download and Installation » How to fix CrazyTalk 8 crashes or can't launch issue? How to fix CrazyTalk 8 crashes or can't launch issue? 3/16/2016 Reallusion Support Download and Installation Note: This is only applicable to Dell PC! Ref: http://en.community.dell.com/support-forums/software-os/f/3526/t/19634253 There is a bug in Dell's Backup and Recovery software that is causing any 64-bit application which uses the Qt5 core DLLs to crash. The below are the 2 methods to fix. 1st Method: - Apply Fixed Patch 1) Make sure Dell's Backup and Recovery software is installed. 2) Confirm the installed path was under C:\Program Files (x86)\Dell Backup and Recovery\ 3) Copy the Fixed Patch zip file from ftp://ReallusionSupport:email@example.com/Fix_for_DELL.zip to local drive and un-compress it. 4) Double click to run "UnregisterDellShellExtension.bat". Note: If to restore from the Fixed Patch, just double click to run "Restore.bat". 2nd Method: - May uninstall the AlienRespawn or Dell Backup and Recovery application that is responsible for the crash. This utility software is pre-installed on new Dell and Alienware computers and is incompaiible with CrazyTalk 8. http://www.alienrespawn.com/ Also In This Category How to get the Bonus Pack in CrazyTalk? On a scale of 1-5, please rate the helpfulness of this article 1 2 3 4 5 Not Helpful Very Helpful Optionally provide your comments to help us improve this article... Thank you for your feedback! Next Details Last Modified: 3/16/2016 6:49:54 AM Last Modified By: Reallusion Support Type: FAQ Rated 1 star based on 99 votes. Article has been viewed 4.5K times. Options Print Article Export As PDF Customer Support Software By InstantKB 2015-2 Execution: 0.000. 8 queries. Compression Disabled.